Customer care

Shipping and Returns

Delivery information, order updates, and guidance on returns and exchanges.

Delivery locations

Eura delivers to the Nigerian states currently configured in the store, listed below.

  • Lagos
  • Abuja
  • Port Harcourt
  • Ibadan

Delivery fees

The configured delivery fee is ₦0.

Review the delivery charge and total shown at checkout before paying.

Dispatch and order updates

Customers with an account can follow order processing and dispatch status from their account page.

Returns and exchanges

For a return, exchange, damaged item or incorrect item enquiry, contact Eura through the site's contact form. Include your order reference and a description of the issue — please don't include payment card details.

This page does not limit any rights available under applicable consumer protection law.